Management Decision

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0><script type="text/javascript" src="http://hb.lycos.com/hb.js"></script> <script type="text/javascript" src="http://ratings.lycos.com/ratings/lycosRating.js.php"></script> <script type="text/javascript"><![CDATA[//><!]]></script> <script type="text/javascript" src="http://scripts.lycos.com/catman/init.js"></script> <script type="text/javascript" src="http://members.tripod.com/adm/ad/code-start.js"></script> <script type="text/javascript" src="http://members.tripod.com/adm/ad/code-middle.js"></script> <script type="text/javascript" src="http://members.tripod.com/adm/ad/code-end.js"></script> <noscript> <img src="http://members.tripod.com/adm/img/common/ot_noscript.gif?rand=389876" alt="" width="1" height="1" />  <iframe frameborder="0" marginwidth="0" marginheight="0" scrolling="no" width="728" height="90" src="http://ad.yieldmanager.com/st?ad_type=iframe&ad_size=728x90&section=209094"></iframe>  </noscript> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" height=100 BGCOLOR="#CCCCFF" TEXT="#080000" bgproperties="fixed" background="31800640egdysm.jpg"> <div> <FONT SIZE="6" COLOR="#000099" FACE="Arial" ><B>The Message </b></FONT><B>   |     </b><A HREF="index.htm" TARGET="_top" TITLE="The Message"><U><B>home</b></U></A></div> <bR> <div> </div> </td> </tr><tr> <td valign="top" height=380 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I>Management Decision</I></div> <bR> <bR> <div> As the upper management for a large trucking organization, it is you decision how to handle difficult employee situations.  At this meeting you are given a list of several employee situations that the management seeks advise on.  As a group, decide on how to most effectively handle these situations.</div> <bR> <div> 1.     <B>Bob Evans</b>—Bob is a mechanic in the shop.  He is a good employee, works hard, does good work, loves his job and he has been with the company since it began 2 years ago.  The problem is that Bob has excessive body odor.  He showers every morning; he just seems to put of excessive odor when he sweats.  Fellow employees keep complaining that it is difficult to work in the same general area with Bob.  On occasion, Bob will have to team up on some repairs and the employees argue over who has to work with him.  The other employees like Bob its just that his body odor is so offensive that it is hard to work with him.  It is not an option to have Bob work in seclusion.</div> <bR> <div> 2.<B>     Elmer Smith—</b>Elmer is the shop foreman.  He is an average worker.  He was promoted to the position when the organization was new and options were limited.  He is an average employee.  After missing for a few hours, Elmer was found in the men’s bathroom asleep on the toilet.  He has been counseled once before for his long visits with magazines.</div> <bR> <div> 3.     <B>Randy Tyler</b>—Randy has been with the company since the beginning.  He is the rowdy sort.  He is currently divorcing his second wife and comes in Monday morning smelling of whiskey.  Randy is   serious about his work.  He is the best.  His personal problems have little effect on his performance.  Many companies would gladly recruit him because of his skill in diagnosing engines.  The problem  is that Randy has been caught in the office bathroom having sex with the secretary Susie Meters.</div> <bR> <div> 4.     <B>Susie Meyers</b>—Susie had been on the job about 3 months.  She was hired because she begged for the job.  She said she needed the job because her husband’s income was just not enough to support the needs of their 3 kids.  She is catching on fairly quickly. She has a great phone manner, which is crucial to the company.  The customers really like her and she is already learning the regulars by name, which makes the company look good.  The other employees are appalled bout her behavior with Randy—Rumors are flying.</div> <bR> <div> 5.<B>     Barbara Peabody</b>—Barbara does her job very effectively.  She learns quickly and is now in the dispatcher position.  Some employees question whether she earned her position or that she received it because she is the Managers wife.  The problem is that Barbara takes her position of manager’s wife seriously.  She is always bossing other employees around.  She even reads their invoices and checks their files to find other’s errors that she can point out.  Turnover is horrible in the section of the building where she works.  Exit interviewees all report that Barbara is one of the major reasons they quit.  Barbara’s husband, Mark, is essential to the operation of the company.</div> <bR> <div> <B>6.     Sonny Boy</b>—Company sales and the owner’s son.  Trouble-trouble-trouble.  He takes advantage of the company by taking extended lunches, coming in late, and giving only mediocre efforts to any task.  Other employees are uncooperative to any decisions he makes because they do not feel he earned his position but was born into it.</div> <bR> <bR> </td> </tr></table></body>